Customs clearance times can vary depending on the destination country, the contents of your shipment, and the overall volume of goods being processed at a specific port.
However, because BorderGuru processes shipments through customs frequently and follows a streamlined, well-established procedure, the vast majority of our packages are cleared within a day and quickly continue on to the customer.
Please note customs authorities have the right to inspect any shipment at random. If a package is selected for inspection, this may delay clearance by several days or, in some countries, even weeks. Customs offices are government entities, and neither BorderGuru nor any shipping provider has control over their internal processes.
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