Will my customers have to pay taxes and duties when they receive their shipment?

No, your customers will not have to pay taxes or duties upon delivery.

BorderGuru calculates all applicable import fees, including taxes and duties, at checkout, so your international customers can pay everything upfront when placing their order.

This means that shipments are delivered under DDP (Delivered Duty Paid) incoterms. Since all fees are prepaid, your customers will not face any surprise charges or customs payments when their order arrives.

We Guarantee Calculation Accuracy
BorderGuru guarantees the accuracy of all duty and tax calculations. As long as the items you ship match those in the original order, we cover any discrepancies. You and your customer will only be charged the amount quoted at checkout, no additional fees later.

If you have any questions about how DDP works or how duties are calculated, feel free to contact our support team.